Training and Development
To stay competitive in today’s economy, it is important for businesses to invest in their human capital. This is also known as the organization’s intellectual capital. Training is one of the ways your business can invest in the future. By investing in training, your company can take a proactive approach, rather than just reacting to problems within the organization. Studies have shown that many trainers using a reactive approach are not held accountable for the results of their training, just the design and delivery of the program.
Our consultants conduct a needs assessment to evaluate learning needs within your organization so training can be more effectively designed and implemented. We believe that training has a direct correlation to the company’s ability to meet their goals in productivity, customer care or quality of services. We start by identifying the business needs and partnering with the client. We encourage your managers to become actively involved in the design and delivery of the training program. We encourage managers to evaluate the return on investment (ROI) for each specific training program. The ROI should be monitored and training objectives should be in alignment with the company’s goals.
In an organization, the basic level of support is acceptance, allowing employees to attend training. The greatest level of support, however, is to participate in training as an instructor on a regular basis. How much support does your company offer? Do your managers participate in training? Another proven method is to facilitate transfer of training is through the reinforcement of action plans; these action plans can be set in employee goals.
In the past, training and development programs may have not been seen as significant to the organization. Fortunately, that view is changing. Studies have shown that corporations which focus on employee training and development are able to report higher profits than their competitors. This is a quantifiable measurement that is difficult to dispute since corporate profitability is a key driver. Additionally, and in line with our corporate training philosophy, we now recognize that learning is an on-going process and for the adult learner may involve various learning techniques (on-line learning, peer interaction).
The value of human capital is essential to a corporation’s survival. Companies today are beginning to recognize the value of human capital to compete in the global economy. Human capital means that people are treated as assets to a corporation. This change in perception of employee-employer relationship will prove to be of immense value in years to come.